Shipping

Please note that all shipping times are estimated and may vary based upon location, customs (international orders) holidays,and weekends.

  • All orders are shipped through United States Postal Services (USPS)

  • All orders will include USPS Tracking® which will be emailed once orders have been shipped.

US domestic shipping

First Class Shipping(5-7 business days) - $3.99

Expedited Premium (2 business days) - $9.99

International shipping

First Class Package International (14–28 business days) - $14.99

Priority Mail International (10-12 business days)- $34.99

Priority Mail Express International (5-7 business days) -$45.99

Esperance Jewelry is not responsible for any damaged, lost or stolen packages and will not issue refunds.

  • You can ensure your orders with USPS during shipment to cover any lost, stolen or damaged orders. You can add a required signature for more security prior to checkout, which is an additional fee by USPS which would require your signature before being dropped off.

  • Depending on customs processing times, international packages may take up to 8-12 weeks to be marked as delivered in some cases.

  • Additional customs charges, fees or taxes may be incurred on your shipment that you will be responsible for. Please note that Lulu’s does not have any control over these fees and cannot advise as to what the costs will be, as they vary by country. Custom charges are NOT included within shipping costs. For more information, please contact your local customs office/postal services. Keep in mind that we’re not able to reimburse you for duties and taxes paid upon delivery.

Exchange

Due to the nature of our business and products we have a no return/exchange policy at this time. For hygienic purposes, it is unsafe to return any jewelry since there is not a way for us to prove that the jewelry remains unworn when returned.

Please make sure to review all information (i.e.; shipping information, billing information, jewelry sizing, etc.;) prior to checkout, we will not be held responsible for any incorrect information you may have entered during checkout. You will be held responsible to pay for any additional costs, shipping, re-stocking fee's, custom fee's and or taxes.